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  • Posted in: Open Forum

    Good morning, It has been an ongoing issue at our practice, as we have grown dramatically, that our reception staff continue to struggle to answer the phones in a timely manner. This is due to multiple reasons too lengthy to explain. I am seeking some ...

  • Posted in: Open Forum

    Hi Everyone, We have a specialist who will be finishing up at our practice location soon. His existing patients at our practice have been given the option to be followed by him at his new rooms, many have said they are happy with this plan. My question ...

  • Posted in: Open Forum

    Thank you Peter, I wanted to get the opinion of my colleagues to see if most of us are on the same page. The advice I received from medical indemnity was that " everything on the patient file (with the exception of information that could cause psychological ...

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